We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Sebastian HopkinsonEasy purchase of a used car
Easy purchase of a used Merc. Made a phone call, reserved it, saw it, bought it. Steve was very thorough, Not pushy at all, no pressure to buy. Very nice calm sales person. Helped me sort out the road tax before I drove off too. Would 100% recommend this dealer. The car was in good condition.
David ChattertonHighly Recommend!
Very pleased with DR Motors, excellent customer service and after sales care. I would highly recommend this dealer and would happily buy from them again. Thanks.
Salma HekimWe purchased a car from DR Motors and we are so impressed by the way they handled everything. It was a smooth process and their service is impeccable not only did they go out of their way to ensure the car was up to scratch but they were also kind enough to hold the car for us for an additional week as we couldn't make it down at the specified date. After having taken the car I had to ring for a few queries which again they handled with such professionalism and kindness at the same time. I would recommend DR Motors to not just friends and family but everyone based on our personal experience. Thank you once again to the team especially Jason and Dalvinder you guys really took great care of us and we can't thank you enough. Keep up the great work, you've definitely found loyal supporters in us if we plan to purchase any cars in the future we will be sure to check with DR motors first and foremost! Very happy customers
Stephen WheadonWhat a positive buying experience !
I have never previously had dealings with D R Motors , but from the initial phone call to them to set up a viewing appointment , right up to my final farewell at the conclusion of business , I , and my partner ,were treated with a high degree of courtesy and respect from the Staff . Nothing was too much trouble , nor any question not answered with a proper explanation , and demonstration.The test drives in the cars were comfortable , with clear directions in an area I was totally unfamiliar with. The subsequent administration was again completed with efficiency , explanation , and proper courtesy. Really , what more can anyone ask of a buying experience ? Well done , the Team , and keep up the good business principles.
Louise HunnamA great company, highly recommend to all. From the initial phone call requesting a viewing to receiving the warranty information the day after driving off the forecourt the whole process was first class.
Steve let me look around the car on my own, no pushy sales tactics, just as it should be. There was a wide range of vehicles to choose from so if the car I went to view wasn't suitable I already knew that I may find something else.
The whole process was easy and I collected my new car a few days later. The car was sanitized as much as possible ready for my arrival and Dav kindly stayed behind after hours so that I could collect, even though I had been caught up in a traffic jam so was running late.
The car runs and drives perfectly, so I'm one very happy customer.
Ignore the negative reviews, especially the ones that were obviously written by someone who hasn't actually purchased from this company.
I will happily recommend to friends and family and won't have an issue in returning when the time comes to trade this car in for something newer. Great service and it's refreshing to have a car company that are just lovely chaps, with no pressure or sales patter. Thanks both of you and all the best.
Craig WillsonPurchased a stunning Seat Leon.. Steve waited for me as I travelled miles to see many cars...no nonsense approach very professional would recommend Dr Motors to anyone.. Thank you for the experience.
Ket MistryBought a Honda Jazz for my mum. The service was excellent with the sales staff really approachable. The process was easy and they were able to answer all our questions regarding the car. We also enquires about part exchanging her old car which they were happy to do which was great. Have already recommended DR Motors to my neighbour who has been looking for a new car.
Paul DaviesI am not normally of mind to review , however the service I received from dr motors was that good I thought it merited one
buying and selling cars is my pet hate due to the sales practices used by the main garages so this was a welcome break from the norm..
I have been looking for a lexus se for a couple of weeks with the spec I wanted, I found a couple on line one of which were with Dav at DR motors
he gave a more than an adequate description of the car and I am very happy with my purchase, there was no sales pressure that you tend to receive from the larger corporate garages just a nice welcome followed by relevant information and a test drive around the area long enough to check gear changes ,handling etc
the car was clean and in better condition than described, so as the saying goes - under promise and over deliver, which is far better than a lot of car garages that tend to do the reverse
would I recommend this dealer to friends and family - yes